Vancouver’s Klue has released a new revolutionary AI-powered product feature to instantly uncover competitors’ strengths and weaknesses.
The new feature, called AI-Generated Strengths and Weaknesses, analyzes and automatically categorizes thousands of customer reviews from different online platforms saving Klue users countless hours of manual work.
Klue has leveraged the power of AI since its inception in 2015, using advanced algorithms to intelligently collect and sort publicly available competitive intelligence.
Last year the Vector Institute recognized Klue on its 20 Canadian AI startup companies to watch list.
Now, with the explosive growth and relevance of generative artificial intelligence (GenAI) and large language models (LLMs), Klue has doubled down on its AI innovation to unlock efficiencies for its customers.
“The fact that customer review sites are a treasure trove of competitive intel is nothing new. But the painstaking manual work required to surface valuable insights from those reviews make the task untenable,” says Klue Co-Founder and CEO Jason Smith,
“Beyond time savings, ‘AI-Generated Strengths and Weaknesses’ automatically uncovers weaknesses in positive reviews and strengths in negative reviews that get missed by other review aggregation products.”
AI-Generated Strengths and Weaknesses automatically sources data from review websites like G2, Capterra, TrustRadius, Gartner Peer Insights, Peerspot, Product Hunt, Software Advice, TrustPilot, Glassdoor, and Indeed.
Assessing a competitor’s strengths and weaknesses is often the baseline level of competitive analysis for any company serious about leveraging competitive intelligence to beat the competition. Klue users will now be able to do this foundational work in a fraction of the time as non-Klue users.
Klue recently placed 59th on Canada’s Top Growing Companies list.