Consumers are growing tired of aging technology and demanding greater control of how they navigate the online world, suggests a new report from Victoria-based Shift Technologies.
Shift this week released its 2026 State of Browsing Report, which shows that the one-size-fits-all browser model is contributing to widespread digital fatigue, with more than 60% of users in North America reporting occasional or regular burnout.
Users want to move beyond the passive container model of traditional browsers, according to Shift.
And this is because traditional browsers, which should be productivity tools, are often the primary source of distraction, suggests Neil Henderson, chief executive officer of Shift.
“The report proves what we already knew: the one-size-fits-all browser is the source of the problem,” Henderson said.
Productivity killers include overly frequent shifting between tabs, pages, and apps, as well as excessive push notifications, the State of Browsing Report noted.
For decades, “browsers have acted as static windows to the web,” Henderson says. But Shift’s data “shows users want something more dynamic, a browser that reflects how fragmented, fast, and personal our online lives have become.”
“The next wave of browsers will be defined by adaptability and user control,” he posits, with his company’s report showing more than 90% of users would prefer enhanced personalization options.
Users are now expecting features such as multiple accounts, task organization notifications, and “distraction blockers.”
Earlier this year, Shift launched the world’s first completely customizable browsing experience, targeted at high-performance digital users such as founders, freelancers, side-hustlers, and creatives.
Instead of fixed layouts and generic toolbars, Shift users can build a browser that mirrors their personal productivity style.
Curated templates jumpstart workflows with drag-and-drop configurability across every element.
“We’ve reimagined the browser as a fully customizable environment—one that adapts to individual workflows, preferences, and priorities,” Henderson commented in July.
Shift was founded through Redbrick in 2016.
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