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Ross Wainwright

Don’t Just Love Your Customers: Make Them the Heart of Your Company

August 26, 2020 by Ross Wainwright

With the constantly shifting business environment, it’s critical that companies understand what their customers are thinking right now so they can deliver the most value. Between the impact of Covid-19 and remote working, things have changed drastically in everyone’s personal and professional lives. Businesses need to understand what’s top of mind for customers and driving […]

Filed Under: Thought Leaders Tagged With: Alida

COVID-19: What Businesses Should be Doing Right Now

March 13, 2020 by Ross Wainwright

COVID-19 has everyone’s full attention. Vancouver-based and global companies alike are trying to figure out how to maintain business continuity amid the uncertainty of rapidly changing conditions and not knowing how customers will respond to coronavirus worries. During wide-spread crisis situations that impact companies on a global scale, establishing a strategy on how to safely […]

Filed Under: Thought Leaders Tagged With: Alida

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