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Vancouver-headquartered Hootsuite has acquired Sparkcentral, a customer service SaaS platform that enables 1:1 conversational messaging through Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat. The acquisition is Hootsuite’s thirteenth since being founded in 2008 and is its first since 2017. Based in Belgium and with an office in New York, Sparkcentral is a social […]
Hootsuite
Hootsuite Appoints First Chief People and Diversity Officer
Hootsuite announced this week that Tara Ataya will fill the newly created position of Chief People and Diversity Officer. In her new role, she will elevate Hootsuite’s focus on the employee experience—as the company grows and scales its business, and navigates a new distributed global workforce. Ataya will orchestrate Hootsuite’s diversity strategies to rapidly implement […]
Three Vancouver Companies Recognized At 2020 MarTech Breakthrough Awards
Not one, not two, but three Vancouver marketing platforms were recognized at this year’s MarTech Breakthrough Awards. The awards recognize the best companies, technologies, products and services in the field of marketing, ad and sales technology and are conducted by MarTech Breakthrough, a leading market intelligence organization. This year’s program attracted more than 2,750 nominations […]
Hootsuite No Longer Working With U.S. Immigration And Customs Enforcement
Last night Hootsuite product trainer Samantha Anderson created a stir on Twitter when she revealed that the Vancouver-headquartered social media management platform was working with U.S. Immigration and Customs Enforcement (ICE). Been debating talking about this publicly because I don’t want to get fired, but it seems like the cat’s already out of the bag […]
Hootsuite Tags Former Zendesk COO To Replace Ryan Holmes As CEO…
Hootsuite’s search for a replacement for their co-founding, CEO Ryan Holmes is complete. Tom Keiser, former COO of Zendesk, has been appointed as the company’s new Chief Executive Officer. Holmes will pass the torch to Keiser on July 6, 2020, and remain Chairman of the company’s board. Keiser brings more than 30 years of global […]
Hootsuite Provides Free Access to SMBs Due to COVID-19
Hootsuite has announced they are offering free access to its Professional Plan to non-profit organizations and small businesses most impacted by the COVID-19 crisis. Through July 1, 2020, businesses and organizations can use Hootsuite to engage with their audiences, create content efficiently, manage crisis communications, and access a library of social media training courses free […]
AI in the Enterprise: Case Studies from Four Industries
In many companies Artificial Intelligence has moved from being an experimental technology to be a fundamental part of operations and service delivery. Continuing the momentum from a successful CrossOver: AI Conference, the Artificial Intelligence Network of BC is tackling AI in the Enterprise. Join AInBC on March 11th as they get in-depth on lessons learned […]
Former Hootsuite CFO Lands at General Fusion
General Fusion announced today the appointment of Greg Twinney as Chief Financial Officer. Twinney comes to General Fusion from Vancouver-born Hootsuite where he recently served as Chief Operating Officer, Chief Financial Officer, and SVP Global Sales and Customer Success. Previously, he served as the Chief Financial Officer and Chief Operating Officer of several world-leading technology […]
Eleven Vancouver Companies Included on Narwhal List
The Narwhal Project identifies a set of young Canadian companies that have the potential to become successful on the world stage. The Narwhal List sheds light on the ability of firms to scale up and reach world-class status. 2019 was a remarkable year for Vancouver’s technology sector as there are eleven companies that made the cut. […]
Ryan Holmes Shares Lessons from a Unicorn at Tech Vancouver
Tech Vancouver helps the city’s technologists expand their knowledge and network in the community. Every month a set of highly curated leaders & innovators come together to share their expertise & experiences through panels and presentations. Next month Tech Vancouver’s topic is “Lessons from a Unicorn” with Ryan Holmes, co-founder of Hootsuite, discussing how to […]